Frequently Asked Questions

和记棋牌娱乐在校园的西北角，靠近高层宿舍楼. 看到 校园地图.

The University Wellness Center is open 8 a.m. - 5 p.m., Monday through Friday during the academic year, with reduced service hours during the summer semester.

We can serve you best through an appointment, as this lets us work with available appointment times and your schedule. 和记棋牌娱乐确实为处于危机(咨询)或有紧急临床需求的学生提供上门分诊服务.

Call 健康服务 at 660.562.1348 during office hours. Call as early in the day as you can to schedule.

• 如果您在和记棋牌娱乐不营业时需要照顾，请前往玛丽维尔马赛克医疗中心. They are located on 2016 South Main Street, Maryville, MO 64468. Their phone number is 660.562.2600.
• If you have a question about your condition after hours, Community Health Plan offers a 24-hour nurse line. 他们的注册护士有提供高质量健康信息所需的经验. 这项本地服务是免费和保密的，每周7天，每天24小时提供. 请拨1.800.455.2476 to access this service. 

对于医疗紧急情况，无论在校内还是校外，都要拨打911寻求帮助.

健康服务将提交除州外医疗补助外的所有学生保险计划. 和记棋牌娱乐建议学生与他们的保险公司联系，以确保和记棋牌娱乐的办公室被考虑在网络中.

Students will be responsible for procedure, 实验室工作, injection and medication charges that aren't covered by insurance. 这些费用将被发送到学生账户服务，并将显示在您的每月账单上. 然而, 办公室访问收费(访问的评估和管理部分-咨询, 诊断和治疗建议)不在保险范围内，由指定费用支付，该费用与学费一起支付.

为了让健康服务部门提交您的索赔，和记棋牌娱乐需要存档您的保险卡副本. 和记棋牌娱乐要求您携带您的卡，或在您来访后48小时内提供给和记棋牌娱乐. 这可以通过传真给和记棋牌娱乐一份副本(请将您的卡两面传真到660。.562.1585)或带卡到健康服务中心，让和记棋牌娱乐复印.  健康服务 will ask for a new scan of your card each semester.

EOB stands for "Explanation of Benefits."

It is important to carefully read the EOB when you receive it. 您的健康保险公司在您接受医疗保健服务后向您发送此文件. Remember, this is not a bill. 审查EOB是防止医疗欺诈和医疗身份盗窃的重要一步. If you find inaccuracies in this form, 您应该联系医疗服务提供者和您的健康保险公司的客户服务.

网络外意味着和记棋牌娱乐目前没有与你们的保险公司签订合同. Regardless of whether we are in or out-of-network, we will bill your insurance company on your behalf. 你的保险公司可能不包括健康服务中心提供的服务, or may cover them at a reduced rate (for example, they may only pay 50% of the bill, 而不是80%). 再一次。, 在你到达西北航空公司之前和你的保险公司谈谈，这样你就知道这些服务是否在保险范围之内.

Once we are denied payment from your insurance carrier (that is, you have not met your deductible, we are out-of-network, or the services delivered were not covered by your insurance company), 和记棋牌娱乐将从您的学生账户中记帐，您将负责支付保险或指定费用之外的所有服务.

学生们经常带着下面列出的各种问题和兴趣来咨询:

• how to build healthy relationships
• 抑郁症 and anxiety
• concerns about diversity and culture
• 睡眠习惯
• 考试焦虑
• 减压
• questions about personal values/beliefs
• how to be more positive
• developing one's identity
• body image and eating habits
• 性问题
• 亲人去世
• public speaking anxiety
• concerns about a friend
• coping with traumatic events
• overcoming procrastination

个人咨询时间一般为45分钟，可以拨打660预约.562.1348.  工作人员 members can help students explore, 理解, and work through concerns and challenges on a one-to-one basis.  Individual personal counseling can help students find alternatives, 扩大选择，克服妨碍个人发展的障碍, a sense of well-being and academic success.

We are available to consult with students, faculty and staff for:

• Appropriate referral information for off campus counseling services
• Program planning and implementation
• In-service training and presentations
• Orientation to our services
• Concern about a student

和记棋牌娱乐的外展节目代表了和记棋牌娱乐的承诺，以达到超出和记棋牌娱乐的办公室墙西北社区. In presenting our educational workshops, 研讨会, classroom presentations, 和记棋牌娱乐的目标是帮助和记棋牌娱乐的学生尽可能地适应和自我意识. If we can help students learn about stress management and 积极心理学 before they get too stressed-out; about eating problems before they get too caught up in their diets; about getting help for 抑郁症 before they've been depressed all semester; then we can help them prevent small problems from becoming larger.

We make presentations and facilitate discussions in residence halls, 学术课程, 学生组织, and faculty/staff groups. 要求, 和记棋牌娱乐将很高兴为改善心理健康和校园社区的整体成功制定具体的计划. 在过去, requested topics have included stress management, 积极心理学, 理解ing 抑郁症, guidelines for healthy relationships, how to help a distressed student, 动机, and dealing with grief/loss.

Appointments may be made by calling 660.562.1348 or by coming to 健康服务. Because we believe so much in the value of face-to-face relationships, we do not counsel through e-mail or telephone.

个别治疗的咨询时间一般为45分钟左右. 咨询是第一次预约预约与健康服务咨询. 在本次会议期间, the counselor and student assess the concerns, needs and goals presented and explore avenues for resolution.

如果您有紧急情况，请联系以下资源之一:

• 911
• University Police 660.562.1254
• Mosaic Medical Center Mental Health Services 660.562.2227 or 1.800.841.3866
• 支持热线888. 279.8188

What do most people come in to talk about?

There is no one thing that people come in to talk about. 整体, the most commonly identified concerns are relationships, 压力和焦虑, 抑郁症, 还有家庭问题，学生们还需要处理很多其他问题.

How do I get placed with a counselor?

Initial appointments are scheduled based on appointment availability. If at any time you wish to switch counselors, just indicate you'd like to do so when scheduling your next appointment.

Who will know that I'm being seen at 健康服务?

如果你年满18岁，你就不再被认为是未成年人. 因此, 你的记录将被保密，和记棋牌娱乐不会与任何人谈论你, without your written permission, 除非和记棋牌娱乐担心你会对自己或他人造成心理或身体上的危险, in cases of child/elder abuse or neglect, 或者在法庭传唤咨询记录的罕见情况下.

如果我担心我会占用真正需要时间的人的时间怎么办?

We are here for any student who has a desire to learn and grow. Everyone is welcome to seek our services.

I'm not so sure I need counseling...what happens if I change my mind?

We encourage students who are not sure to come in and give it try. 有时，一次访问就能获得对问题的新看法，或者找到另一种可能有更好帮助的资源. 大多数时候, 学生们发现整个经历并不像他们想象的那么糟糕，而且他们觉得这很有帮助!